Although we're proud of our products, services, and technology, nothing matches the pride we have in our staff. You see, we learned long ago that we're really in the business of building relationships. For that reason, we put a premium on hiring only the most qualified individuals to serve on our team.
We are committed as a team to helping our customers reach their objectives through the use of effective printed materials. We believe, as Zig Ziglar taught, that we can have anything in life if we help enough other people acheive what they want.
Bill LynchCustomer Relationship Manager and Marketing Coach
Bill has an MBA from The University of Chicago and has spent over 40 years in Sales, Marketing and company management. He has been active in the Arlington and HEB Chambers of Commerce. He frequently speaks to business groups on growing your small business. He is past Chair of the International Housewares Association, an organization of 2000 companies in the housewares industry worldwide. He is a professional member of the National Speakers Association and active in the North Texas Chapter. He and his wife Mary have lived in the area since 1986.
Customer Relationship Specialist
Casey is a passionate advocate for our customers and brings a deep knowledge of printing and promotional items to the relationship. Her high energy level and bright outlook have made her a customer favorite.
Casey and her husband both graduate from A & M and are Devoted Aggies. They currently reside just north of Fort Worth, where they are raising 2 children.
Diana FordhamCustomer Graphic Designer
Diana takes customer ideas and converts them into creative designs that sell customer products and services.
Eric Key Customer Fulfillment Specialist
Eric takes printed products and makes sure they get to customers on time and in perfect order. His attention to quality detail makes him invaluable.
Fabiola StevensDirector of First Impressions
Fabiola is usually the first contact customers from the phone or internet have with our team. She is experienced in assisting customers with the right product selection. She can quickly share a projects status in our plant. She assists customers in making contact with the right Customer Relationship Specialist so they get seamless help.
Jennifer KeyCustomer Communication Specialist
Jennifer makes sure that customer orders are entered correctly into our production process. She monitors to be sure we have accurate records of what we produced so we can correctly handle reorders and she makes sure customer bill are accurate and timely.
Kim McCrackenCustomer Graphic Designer
Kim is not only an artist in her own right, she brings that artistic talent to each customer graphic job on which she works. Customers appreciate her attention to details in color and layout. She gets frequent compliments from our customers.
Stacy SchoolerCustomer Relationship Specialist
Stacy is well known in Tarrant County networking circles. She has been involved in advertising and office products and is an expert at helping customers make more money using marketing.
Renee (NeaNea) SandersCustomer Fulfillment Director
Renee is the conductor of our customer service "symphony". She sets production priorities. She makes sure customer time tables will be met. She keeps all of the pieces in the right place and insures that we always provide customers what they need, when they need it.
Renee has been in the working in the print industry continuously for over 22 years now. She and her husband reside in Fort Worth and together have 3 grown children. Renee is our resident Sports Nut, especially if it involves "her" Rangers or Cowboys.
Karen LedenhamCustomer Relationship Specialist
Karen has been satisfying customer printing and communication needs for many years. She had developed a loyal customer following because as her customers say "Karen never lets me down."